Shipping & Return Policy

Here's how we ship your orders

Shipping time:

The average shipping time is 10 - 16 days depending on the delivery destination.

Shipping rates:

Free delivery Worldwide!

Order

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at goeieshop.nl@gmail.com

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at goeieshop.nl@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

-  Check your shipping confirmation email for any mistakes in the delivery address
-  Ask your local post office if they have your package
-  Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at goeieshop.nl@gmail.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Returns

Our return policy lasts 14 days. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If 14 days have gone by since your items have been delivered, unfortunately we can’t offer you a refund or exchange. 

Damaged or defective items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, or the print appears to be off (mis-alignment, discoloration, or another error) then please get in touch with your order number and a picture of the product within 14 days of receiving the product. We will do our best to ship out a corrected product right away!

Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at goeieshop.nl@gmail.com and we'll let you know what your next steps are.